Skip to main content

Privacy Policy

Last updated: August 1, 2023

This Privacy Policy describes how Zirdle collects, uses, and discloses your information when you use our services.

1. Information We Collect

在Zirdle，我们收集多种类型的信息，以向您提供我们的金融数据和调研平台：

Personal Information

When you create an account, we collect information such as your name, email address, phone number, and other identification details required for KYC/AML compliance.

Financial Information

金融服务偏好

Usage Information

We collect information about how you interact with our platform, including log data, device information, IP address, browser type, and pages visited.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To operate our platform, process transactions, manage your account, and verify your identity for regulatory compliance.

  • Platform Improvement: 分析使用模式，开发新功能，并提升您使用我们调研工具的整体体验。

  • Customer Communication: To send important updates, respond to inquiries, provide support, and share relevant market insights.

  • Security & Compliance: To protect against fraud, ensure platform security, and comply with legal and regulatory requirements including AML/KYC.

3. Information Sharing

Zirdle values your privacy and limits information sharing to the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, processing transactions, and conducting business activities.

Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement institutional-grade security measures to protect your information:

Encryption

All sensitive data is encrypted both in transit and at rest using industry-standard protocols (TLS 1.3, AES-256).

Secure Infrastructure

Our platform is hosted on enterprise-grade servers with multi-layered security controls, regular security audits, and 24/7 monitoring.

Access Controls

We enforce strict access controls and authentication requirements to ensure only authorized personnel can access your data.

While we take significant measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access Your Data: You have the right to request a copy of the personal information we hold about you.

  • Correct Your Data: You can request that we update or correct any inaccurate or incomplete information.

  • Delete Your Data: You may request deletion of your personal data, subject to certain legal exceptions.

  • Data Portability: You can request to receive your data in a structured, machine-readable format.

  • Object to Processing: You have the right to object to certain types of processing of your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Address: 1st Floor 124 Cleveland Street, London, United Kingdom, W1T 6PG

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.